What our Customers say...

Water Damage Testimonials

Great response time in getting to my emergency and extracting all of the water from my family room. Your team took care of everything from start to finish. Customer Satisfaction Rating Score: High 10's

My living room and hallway carpeting looks beautiful. Thank you for getting everything cleaned and restored back to the way it was. Steve was very professional and efficient during the dry-out period. I give you a Customer Satisfaction Rating Score of All 10's.

Overall I feel that SERVPRO did a fantastic job performing the emergency mitigation services considering the cold temperatures the crew had to work in during the water damage cleanup.

To your office staff and crew members. Thank you very much for your service and professionalism. It has been a pleasure working with your company.

You guys did a great job! Thanks for coming right out, and for getting the job done immediately. Daniel, Ken, and Garrett were terrific!

Thank you for cleaning up my flooded basement. Your team was prompt, courteous, and really professional. I am very impressed with the results, and the carpet looks great!

Fast, punctual, tidy, respectful and took time to provide explanations.

Great service from the first call. The staff were professional, prompt, experienced, and friendly. They did what they said they would do at the times promised. The office walked me through the paperwork and insurance process, and the field staff was terrific.

Just wanted to let you know, the crew did an exceptional job!

SERVPRO of Wayne's on-site technicians were quick to respond to our home's after hours emergency water damage sewer backup. Great job on cleaning up, drying out, and sanitizing the area within 2 days!

Thank you for your assistance and professionalism with the drying out process of our basement water damage. I give you a Customer Satisfaction Rating of the Highest 10 Score in all areas of the work that was performed.

SERVPRO of Wayne was Quick to Answer Our Call & Did a Great Job! during our Emergency Water Damage Basement Flood Situation, which was caused by an unexpected frozen pipe break. Overall Customer Satisfaction ...the highest 10!


Can't say I would recommend any changes.  You guys did well.  Would use SERVPRO again.

You scored high marks in cleaning up my water damage.  Thanks SERVPRO.  Would use you again and again.  Will recommend.

Terrific clean-up - and very fast.  Perfect performance.  Thanks.

All 10's.  Period.

The office staff was courteous, polite and helpful throughout the entire process and the production crew explained everything.  I would highly recommend SERVPRO to my friends.

Cindy, in the office, was extremely helpful, courteous, professional and sensitive to us.

Arnt, Giovanni and Daniel were extermely professional and sensitive to how upsetting our situation was, always respectful and kept everything clean.

I cannot thank everyone enough in helping us get through this situation.

SERVPRO worked closely with my insurance company making sure everything was addressed and I was able to make all the repairs quickly. SERVPRO technicians were knowledgeable and expert in the way they handled my situation. They get all 10's from me. Thanks.

First time using SERVPRO. They were great and worked closely with my insurance company to make sure I got my house back the way it was. Would definitely use them again.

Service was excellent!!!

Great Job! 10's all around!

You get 10's! Prompt and professional service. Great communication. Thanks.

I would recommend SERVPRO of Wayne to my friends and family. All 10's.

Change nothing. I was impressed with everything about SERVPRO. Thank you.


You guys did a nice job. Thanks.

Strong. Knocked out my water damage. Great Job!

Your office staff and production staff was excellent. Chris (production) was amazing, we were freaking out, this never happened to us before but he was amazing and put our fears to rest. All your production team should be trained by Chris.

SERVPRO of Wayne gets perfect scores on how they handled my water damage.  Thanks.

SERVPRO of Wayne did everything right, helping me through my water damage.  All 10's.

You scored all 10's on how you handled my water damage!